Privacy policy

Gen’s Japanese Class (“the Service”) is committed to appropriately handling users’ personal information and ensuring a safe and secure learning environment. This Privacy Policy outlines how personal information is collected, used, and protected.

1. Information We Collect

To provide lessons and ensure smooth operations, the Service may collect the following information:

Full name or nickname
Email address
Nationality, country of residence, and preferred language
Age or purpose of learning (when necessary)
Lesson history, learning preferences, and study records
Inquiry details and survey responses
Payment information (Note: Sensitive data such as credit card numbers are securely processed by third-party payment processors and are not stored by the Service)

2. Purpose of Use

Collected personal information will be used for the following purposes:

Lesson booking, delivery, and management
Communication from instructors or administrators (e.g., confirmations, notifications, or emergency contact)
Service improvement and quality enhancement through analysis
Responding to inquiries
Addressing violations of the Terms of Service or complying with legal requirements
Any other purposes to which the user has given prior consent

3. Sharing with Third Parties

The Service will not provide personal information to third parties except in the following cases:

When the user has given consent
When disclosure is required by law
When necessary to provide information to contracted service providers (e.g., payment processors, email services) under proper confidentiality agreements

4. Data Security and Retention

The Service takes appropriate security measures to prevent unauthorized access, disclosure, alteration, or loss of personal information. Personal data that is no longer needed will be deleted promptly after a certain retention period.

5. Inquiries, Access, Correction, and Deletion

If you wish to access, correct, or delete your personal information, please contact us at the address below. Upon verifying your identity, we will respond promptly.

📧 Contact: gengarjapanese@gmail.com

6. Use by Minors

If a minor wishes to use the Service, parental or guardian consent is required. Without such consent, lessons may be declined.

7. Revisions to This Policy

This Privacy Policy may be updated as needed. Any significant changes will be announced on the Service’s official website.

Effective Date: May 27, 2025
Gen’s Japanese Class